Friday 1st Aug
6:30pm
Maintenance Starts
→
Monday 4th Aug
11:00am
Service Restored
ℹ️What's Happening?
Our external network provider is completing essential maintenance on the PAYG/Prepayment unit communication system in your area.
💳Top-up Impact
Top-ups may be delayed: Any credit purchased during maintenance may not appear on your unit until after 11:00am Monday 4th August.
✅Good News
Your supply is protected: Your unit will be in "Friendly Disconnection" mode. Even if you run out of emergency credit during maintenance, your heating and hot water will stay on until Monday morning.
